Privacy Policy
CATUG Biotechnology Technology (Suzhou) Co., Ltd. (“CATUG”) has been respecting the privacy of its visitors and the security of their personal information, and therefore, CATUG has established a Privacy Policy (“Privacy Policy”). This Privacy Policy shall apply to the collection and use of your personal information by CATUG when providing you with company, products and business introduction services ("Services") through its official website (catugbio.com, "Website") and WeChat Official Account (CATUG Biotechnology Technology (Suzhou) Co., Ltd., WeChat account: CATUGBIO, "WeChat Official Account"). CATUG is committed to maintaining your trust in CATUG and adhering to the following principles to protect your information: the principle of consistent rights and responsibilities, the principle of clear purpose, the principle of opt-in consent, the principle of minimum necessary, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. CATUG promises that CATUG will take appropriate security measures to protect your personal information in accordance with the mature security standards in the industry. Through this Privacy Policy, you will understand how CATUG collects, uses, shares, and protects your personal information and other related information. Please be sure to read and understand this Privacy Policy before using the Website, WeChat Official Account or Services.
By providing your personal information to CATUG or by beginning to use the Website, WeChat Official Account or Services, you acknowledge and agree to the content of the Privacy Policy as described herein.
Last updated on: February 28, 2022.
I. COLLECTION OF YOUR INFORMATION
1. Website Feedback
You may provide your information, including but not limited to your name, E-mail address, telephone number, education background and work experience (online job application), to CATUG by "Contact Us" on the Website or by applying for a job position through the mailbox of "Join Us".
2. Following And Using Our WeChat Official Account
In parallel your following and using the WeChat Official Account, CATUG will collect your WeChat nickname and avatar, and will collect and use your personal information in accordance with the relevant rules of the WeChat platform.
3. Cookies
As you use the Website, CATUG may collect your device model, operating system, unique device identifier, login IP address information, as well as cache your browsing information, click information to view your network environment through cookies or similar technologies. Through cookies, CATUG will be able to identify you as you access the Website and continuously optimize the user-friendliness of the Website and make adjustments to the Website according to your needs. CATUG shall not compel you to provide such information, and you may change your browser settings so that your browser does not accept cookies from the Website, however, which may affect your use of some of the Website's features.
II. USE OF YOUR INFORMATION
Your personal information collected by CATUG from the above-mentioned sources may be used for the following purposes:
- to provide you with the Services under this Privacy Policy.
- to give timely feedback and keep in touch. CATUG will respond to your inquiries and requests in real time, for example, for the questions you raised on the Website, and CATUG will arrange special personnel to contact you and solve your problems.
- to improve and optimize the services. CATUG may use the information collected to understand how and in what network environment you use the Services, and will also use such information to maintain and improve the Services in order to provide better Services to you and respond to your needs.
- analysis and research, which in certain circumstances may be conducted using your de-identified and anonymized information.
- legal requirements and legal proceedings. CATUG may use your information for purposes required by laws, regulations, court orders or other legal proceedings, or by governmental authorities.
- 6. other cases with your authorization.
III. HOW TO COMMISSION, SHARE, TRANSFER AND PUBLICLY DISCLOSE YOUR INFORMATION
Commissioning
For certain specific modules or functions of the website, WeChat Official Account and Services that are provided by external suppliers. For example, CATUG engages Service providers to assist CATUG in providing customer support.
Companies, organizations and individuals with whom CATUG entrusts the processing of personal information will be required by CATUG to sign strict confidentiality agreements requiring them to handle personal information in accordance with CATUG’s requirements, this Privacy Policy and any other relevant confidentiality and security measures.
Share
CATUG will share your personal information with third parties in the following circumstances.
- Your prior authorization. With your prior authorization and consent, CATUG may share your information with CATUG’s affiliates and third party service providers, who will assist CATUG in maintaining normal and secure operation of the Website. If you need to know the companies, organizations and individuals currently involved in this scenario, please send E-mail to info@catugbio.com.
- The purposes described in this Privacy Policy. In order to provide Services to you or to achieve the purposes for which the information is used as described above, CATUG may share your personal information with CATUG's affiliates, partners or third party service providers; if you need to know the companies, organizations and individuals currently involved in this situation, please send E-mail to info@catugbio.com.
- Laws and regulations or governmental requests. CATUG may provide your information to the court or governmental authorities in accordance with laws and regulations, court orders or other legal procedures, or requests from authorized governmental authorities.
Transfer
- Transfer with your explicit consent. After obtaining your explicit consent, CATUG will transfer your personal information to other parties.
- 2. In the event of a merger, acquisition or sale of assets or bankruptcy and liquidation, CATUG may transfer your personal information for the purpose of such transaction, and an appropriate notice will be given to you before transferring your personal information. CATUG will require the new company or organization that holds your personal information to continue to be bound by the terms of this Privacy Policy. Otherwise, CATUG will require the new company or organization to seek authorization from you.
Public Disclosure
CATUG will only publicly disclose your personal information in the following circumstances.
- After obtaining your express consent.
- 2. Disclosure based on laws. CATUG may publicly disclose your personal information if compelled by law, legal process, litigation or government authorities.
Special Circumstances
CATUG will share, transfer and publicly disclose data and/or information without your consent in the following special circumstances.
- Imminent risks. In order to protect CATUG and its employees, you or the public from imminent danger to life, body or property (including, but not limited to, fraud and serious personal injury), CATUG may share, transfer and publicly disclose your information to the extent required or permitted by laws or regulations.
- 2. Used for purposes such as responding to requests from laws enforcement agencies and government agencies, conducting personal information security audits, etc.
IV. THIRD PARTY WEBSITES
The Website may contain links to websites operated by third parties. The products or services associated with such third-party operated websites and the practices for handling personal information are governed by their privacy policies. The inclusion of a link on this Website does not imply that CATUG endorses or shall be responsible for the privacy policies of such third-party operated websites.
V. HOW TO STORE AND TRANSMIT YOUR INFORMATION
Personal information collected and generated by CATUG in the People's Republic of China will be stored in the People's Republic of China. CATUG will retain your personal information only for the period required by laws and regulations and for as long as necessary to achieve the purposes of the services under this Privacy Policy. Beyond that time period, CATUG will delete or anonymize your personal information. If there is a need to change the purposes for which the information is collected and used, CATUG will obtain your consent.
CATUG will provide your personal information to foreign entities after fulfilling its obligations in the following cases stipulated by laws:
- 1. Where the applicable laws stipulate explicitly;
- 2. Your express separate consent is obtained; or.
- 3. You conducts cross-border transactions through internet or other voluntary acts of yours.
In such cases, CATUG will contractually ensure that your personal information is protected to a degree no less than that set forth in this Privacy Policy.
VI. HOW TO PROTECT YOUR INFORMATION
To preserve the security of your information, CATUG will take such measures as are reasonably necessary to protect your information given the current state of technology, and will take physical protection, security technology, and management systems to reduce the risk of damage or loss, misuse, unauthorized access, disclosure, and alteration, including but not limited to data encryption transmission, firewalls and encrypted storage, physical access controls, and information access authorization controls.
The Internet environment is not 100% secure, and CATUG will make every effort to ensure or warrant the security of any information sent by you. If the physical, technical, or managerial safeguards of CATUG are breached, resulting in unauthorized access, public disclosure, alteration, or destruction of information, CATUG shall bear corresponding legal liabilities.
CATUG has also established an emergency response system for personal information security events. In the event a personal information security occurs, CATUG will inform you timely, and when it is difficult to inform the subjects of personal information one by one, CATUG will take reasonable and effective ways to make announcements. Meanwhile, CATUG will handle and control the situation timely and fulfill the relevant notification and reporting obligations in accordance with the requirements of regulatory authorities.
CATUG will take all reasonably measures to ensure that no unrelated personal information is collected. CATUG will retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless an extended retention period is required or permitted by law.
VII. YOUR RIGHTS AND CHOICES
- 1. You have the right to access and check your personal information collected by CATUG at any time, except for the exceptions stipulated by laws and regulations; when your personal information has changed or is incorrect and needs to be corrected, you have the right to request CATUG to correct the relevant information. If you wish to exercise your data access rights, you may do so at any time by contacting CATUG using the web form or sending E-mail to info@catugbio.com. CATUG will respond to your access request within a reasonable period of time. CATUG will provide you with any other personal information generated in the course of your use of CATUG's Services, provided that CATUG does not require excessive input. If you wish to exercise your data access rights, please send E-mail to info@catugbio.com.
- 2. When you no longer use the Services of CATUG and request to delete your personal information, or when CATUG collects or uses your personal information in violation of the laws and regulations or the agreement with you, you have the right to request the deletion of your personal information. When CATUG decide to respond to your request for deletion, CATUG will delete the information from the Services as soon as possible; you know and agree that CATUG may not be able to respond to your request for deletion for personal information that is required to be kept by laws and regulations. CATUG will also notify the entities that have obtained your personal information from CATUG and request that they delete it promptly, unless otherwise required by laws or regulations or unless such entities have your independent authorization.
When you delete information from CATUG 's Services, CATUG may not immediately delete the corresponding information from the backup system, but will delete the information when the backup is updated.
- 3. Respond to your request
When you exercise your rights with respect to your personal information or make other related complaints or reports, you may send your request to CATUG by the means described in point X of this Privacy Policy under "Contact Information". For security purposes, you may be required to provide a written request or otherwise prove your identity. CATUG may ask you to verify your identity before processing your request. In principle, CATUG will respond to the processing opinion or result within 15 days.
In principle, CATUG does not charge a fee for your reasonable requests, but for repeated requests that exceed reasonable limits, CATUG will charge a cost fee as appropriate. CATUG may refuse requests which are unnecessarily repetitive or technically demanding (e.g., requiring the development of new systems or fundamental changes in existing practices), pose a risk to the legal rights of others, or are highly impractical (for example, involving the backup of information stored on tapes).
CATUG will not be able to respond to your requests in the following circumstances:
- in connection with the fulfillment of the obligations of the controller of personal information under laws and regulations.
- directly related to national security and national defense security.
- directly related to public safety, public health, and significant public interest.
- directly related to the investigation, prosecution, trial and enforcement of sentences for crimes.
- where the controller of personal information has sufficient evidence of subjective malice or abuse of rights by the subject of personal information.
- for the purpose of safeguarding the life, property, and other significant legitimate rights and interests of the subject of personal information or other individuals, but where it is difficult to obtain the consent of the individual.
- responding to the request of the subject of personal information will result in serious damage to the legitimate rights and interests of the subject of personal information or other individuals or organizations.
- those involving trade secrets.
VIII. SPECIAL NOTES
1. Protection of Minors
CATUG's Website, WeChat Official Account and Services are primarily intended for adults. Children should not create their own user accounts without consent of their parents or guardians.
Except as required by applicable law, CATUG does not knowingly collect personal information from minors. If you are a child under the age of fourteen (although local laws and customs define children differently, CATUG considers anyone under the age of fourteen to be a child), you are advised to read this Privacy Policy under the direction of a parent or guardian and to provide your information to CATUG with the consent of your guardian. If there is any relevant evidence that CATUG has collected personal information of minors without the consent of their guardians, please contact CATUG timely, and CATUG will delete it after verification. In cases where personal information of children is collected with parental consent, CATUG will use or publicly disclose this information as permitted by law, with the express consent of the parent or guardian, or as necessary to protect the child.
2. Rights of California Residents in The United States
According to applicable law, if you are a California resident, you are entitled to ask CATUG for a notice identifying the categories of personal information which CATUG share with its affiliates and/or third parties in relation to the Service purpose, and providing contact information for such affiliates and/or third parties (“California Privacy Rights”). If you would like a copy of this notice, please submit a written request to CATUG via E-mail at info@catugbio.com. You must put the statement "California Privacy Rights" in your request and include your name, street address, city, state, and ZIP code. CATUG shall be not responsible for notices that are not labeled or sent properly, or do not have complete information.
Notwithstanding your consent to the practices described in this Privacy Policy, you have the right to withdraw such consent at any time.
3. The Rights of EU Subjects
In accordance with applicable law, if you are a data subject located in the European Union and you use the Website, WeChat Official Account or Services, the following terms will apply to you in addition to other applicable terms of this Privacy Policy.
With your consent, CATUG use your personal information only as permitted by European data protection legislation. By signing this Privacy Policy, you give your consent to CATUG for the collect, use and process your personal information when you use the Website, WeChat Official Account and Services. Where CATUG rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the Service.
To the extent permitted by European data protection legislation, CATUG may use your personal information for reasons not described in this Privacy Policy where permitted by European data protection legislation and the reason is compatible with the purpose for which CATUG collected it. If CATUG needs to use your personal information for an unrelated purpose, CATUG will notify you and explain the applicable legal basis.
CATUG requests that you should not provide with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Website, WeChat Official Account or Services to us.
If you provide CATUG with any sensitive personal information when you use the Website, WeChat Official Account or Services, you must consent to the processing and use of such sensitive personal information in accordance with this Privacy Policy.
CATUG retains personal information for as long as necessary to fulfill the purposes for which CATUG collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.
To determine the appropriate retention period for personal information, CATUG considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which CATUG processes your personal information and whether CATUG is able to achieve those purposes through other means, and the applicable legal requirements.
When CATUG no longer require the personal information collected about you, CATUG will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then CATUG will securely store your personal information and isolate it from any further processing until deletion is possible. If CATUG anonymize your personal information (so that it can no longer be associated with you), CATUG may use this information indefinitely without further notice to you.
Your special rights
If you are located within the European Union, you may ask CATUG to take the following actions in relation to your personal information that CATUG hold:
- Access. Provide you with information about the processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information.
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information.
- Object. Object to the reliance on CATUG’s legitimate interests as the basis of the processing of your personal information that impacts your rights.
You may submit these requests by E-mail info@catugbio.com. CATUG may request specific information from you to help CATUG confirm your identity and process your request. Applicable law may require or permit CATUG to decline your request. If CATUG declines your request, CATUG will feedback the reason which is subject to legal restrictions.
CATUG may transfer your personal information to countries outside including to countries that may not provide the same level of data protection as your home country such as the United States and China. CATUG will take appropriate steps to ensure that recipients of your personal information are bound to duties of confidentiality and CATUG will implement appropriate measures to ensure your personal information will remain protected in accordance with this Privacy Policy, including but not limited to the use of standard contractual clauses.
IX. UPDATES AND MODIFICATIONS TO THIS PRIVACY POLICY
CATUG may update this Privacy Policy from time to time. If there are significant changes (e.g. changes in business functions, purposes of use, contact information, etc.), CATUG will notify you by prominent notices on the home page or by E-mail or other means before the update take effect, in that case, if you continue to use the Service, you agree to be bound by the updated Privacy Policy. If you do not accept the revised terms, please stop using the Website, WeChat Official Account and Services immediately.
X. CONTACT INFORMATION
If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact CATUG by means below:
Company name: CATUG Biotechnology Technology (Suzhou) Co., Ltd.
Address: 2/F, Building 9, Phase III A, Biomedical Industrial Park, No.1 Xinze Road, Suzhou Industrial Park, Jiangsu Province
Tel: 0512-68560235
E-mail: info@catugbio.com
Generally, CATUG will respond within thirty days.
If you are dissatisfied with the response from CATUG, particularly if CATUG’s handling of your personal information has harmed your legitimate rights and interests, you may also seek resolution through the following external means: you may apply to the Shanghai International Economic and Trade Arbitration Commission for arbitration under its arbitration rules then in effect. Any such dispute or claim shall be resolved individually and shall not be joined with any dispute or claim of any other party in any arbitration. The arbitration shall be conducted in Shanghai, China. In connection with the arbitration of any dispute, all information disclosed by or to the parties involved shall be deemed proprietary business information by the parties involved, their representatives and the arbitrator. No such information shall be disclosed by any party or its respective representatives without the written authorization of the party releasing such information. Nor shall the arbitrator disclose such information without the written authorization of all parties. Each party shall bear its own attorneys' fees incurred in connection with the arbitration proceedings.
Any decision given by the arbitrator shall be the sole and exclusive remedy of the parties involved. Accordingly, the parties waive any right to judicial review of the arbitrator's decision and any award contained therein.